Business Trades

In the Associate of Applied Science in Business Office Technology, students acquire skills and competencies in office management, basic accounting and computer software applications. They learn to use software to enhance efficiency, systematise information, collect data and improve communication. Students complete a 160-hour internship in which they gain hands-on day-to-day experience and are required to pass five industry recognised Microsoft © certification examinations. Upon successful completion of this programme, students are prepared to fill positions such as office managers, data entry verification specialists and information coordinators.

In the Associate of Applied Science in Human Resources Management, students acquire Human Resource Management (HRM) skills that can be applied to any business enterprise including private, public and non-governmental agencies, regional and international organisations. Emphasis is on HRM strategic planning as well as roles and responsibilities. Students examine HRM functions such as compensation and benefits, customer service, and employee relations in order to influence organisational behaviour and achieve organisational goals. Students complete 160 internship hours during which they gain practical, hands-on experience in an HR Department.

The Associate of Applied Science in Office Administration prepares students to enter the workforce as administrators and managers. Emphasis is on customer service, book-keeping, records management, advanced document writing, office management, communication and professionalism. Students complete a 160 hour internship during which they acquire hands-on practical work experience. Upon successful completion of this programme, students may enter the workplace as administrators, customer support specialists or data entry specialists.

The Certificate (Level III) in Entrepreneurship: Growing Small Businesses helps existing and future business owners become creative and innovative entrepreneurs. Students learn to build and sustain a successful business. They develop practical skills such as identifying small business opportunities, creating and enhancing business plans, securing and maintaining financial support and developing strategies to stimulate growth. Students are exposed to best practices and entrepreneurial concepts. They complete a business plan for submission to potential investors and a 160-hour practicum.

The Certificate (Level II) in Human Resources Assistant prepares students to work in a Human Resources (HR) Department. Students are introduced to general HR functions which support the administrative work of an organisation. They acquire skills and techniques in office procedures and customer relations and learn strategies used to select, recruit, orient, train and develop employees. Students complete a 160-hour internship during which they gain the practical experience of working in an HR Department.

The Certificate (Level II) in Office Assistant prepares students for work in a business environment. Students are introduced to the functions, procedures and clerical tasks which support the work of a business enterprise. They acquire basic computer and typing skills; learn to draft, copy type, store and retrieve business documents; and develop their communication skills. Students complete a 160-hour internship during which they gain the practical experience of day-to-day office operations.